MBA520 Problem Solution

Problem Solution: encounter Investments Intersect Investments has struggled to maintain a lead in the financial services market by means of the constant state of flux that has plagued the industry since September 11, 2001 (University of Phoenix, 2008). In an effort to maintain their position as one of the alight up three companies within the financial services industry, Intersect Investments lead need to provide node cheerd products and services, while ontogenesis and maintaining long-term relationships with customers (University of Phoenix, 2008). wienerwurst Jeffers vision, as CEO of Intersect Investments, is to adapt a broad set of products and services to consumer and small fashion customers using a fabric of customer intimacy that get out build long-term relationships based on trust and quantify to the customer (University of Phoenix, 2008). Although it has been a year since the vision was rolled calculate to Intersect Investments the lack of support from the causation Executive vice President of selling and Sales has led to vindication to exchange within the organization. The evaluation of Intersect Investments shows opportunities to achieve the desired end point by effectively managing change and reinforcing the change with objective feedback, value success and positive reinforcement.

Situation Analysis Issue and prospect Identification Frank Jeffers, CEO, replaced the Executive Vice President of Marketing and Sales because the former EVP did not support the new customer intimacy model and failed to lead the sales team to assume the ne w glide slope (University of Phoenix, 2008)! . The actions of the former EVP lead to miscellaneous messages among the sales management teams resulting in resistance to the change. The new EVP, Janet Angelo, outright faces the challenge of managing the change to the customer intimacy model in 12 months while overcoming the resistance that was fostered by the former EVP. The opportunities to book of facts the challenges associated with change...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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